Frequently Asked Questions

Use Discount Code

1. What is a coupon code or promo code?
2. How do I use a coupon code?
3. How come my code does not work?
4. How can you register a coupon code?
5. What if you have problems with your product purchased via Couponcode.ng?

Subscribe to the newsletter

1. How often do I get the newsletter?
2. How do I unsubscribe?

Use Discount Code

What is a coupon code or promo code?

A coupon code/promo code is a code that was created and added by a web shop. When you use that code at that web shop, you get a discount on the total amount of your order. Sometimes the discount is expressed in a percentage and sometimes it is a fixed amount of nairas. There are also discount codes that make your order’s delivery free of charge.
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How do I use a discount code?
Have you found a discount code from a web shop?

• Visit the web shop you want to use the discount code for via CouponCode.ng.
• Choose what you want to buy and place it in the ‘shopping basket’.
• Have you decided what you are going to buy? Check payment
• During the payment process, you will see a field in one of the steps with the name ‘discount code’, ‘special offer’, ‘coupon code’, ‘voucher code’, or another name for discounts.
• Enter the discount code

Often the discount calculated instantly and you have to pay less for your order.
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How come my code does not work?

Sometimes we get e-mails from users with the question why a certain discount code does not work.

These are the most common problems:

• The discount code is only valid for orders with a minimal order value (e.g. from ₦1000). If the value of the order is lower, you will not receive a discount.
• The discount code is misspelled. Always check whether you have entered the code correctly.
• The discount code is no longer valid. Many discount codes are only temporarily valid.

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How can you register a discount code?

It is simple to pair a discount, special offer or coupon code to your web shop. First, go to the page Add coupon.

Add a discount is done by:

• fill in a descriptive title
• Then adding a description
• If a code is connected to your special offer or discount, fill it in in the “coupon” field.

Add coupon code

What if you have problems with your product purchased via Couponcode.ng?

CouponCode.ng is just a coupon code website. If you have problems with the product you bought, you can go to the customer service of the web shop you bought your product at.

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How often do you get the newsletter?

If you are subscribed to our newsletter, you will receive it every week. In this newsletter, we inform you of the top 5 best discount codes of the week.

Subscribe to the newsletter

How do I unsubscribe?

You can unsubscribe from the newsletter by clicking on ‘immediately unsubscribe using this link’ on the top right of the newsletter. You will not receive any newsletters from CouponCode.ng.